Dollar Tree customers are furious about the discount store's surprising policy
A DOLLAR Tree employee has reenacted an argument between her and a customer over a surprising company return policy, which left the shopper furious.
The comment section blew up after a comedy skit was posted on the TikTok account @theactnklass.
The creator of the video works at Dollar Tree and decided to mimic an imaginary interaction between herself and a customer.
The employee started off by asking "how are you doing today?"
She then asked: "What's this?" when referring to a product given back to her.
"I'm returning it," the customer replied.
Read more on Dollar Tree
The worker explained that Dollar Tree doesn't accept returns.
"What do you mean you don't do returns? Every other store does returns," the customer said back.
"Why don't you do returns?"
The worker and the customer went back and forth, arguing about the policy.
Most read in Shopping
After explaining to the customer that she can still exchange the item, the customer said the policy "does not make sense."
The policy can be found on the receipt of the purchase, stating that unopened items from Dollar Tree may be exchanged if you have the original receipt, but cannot be returned.
While the creator of the video explained in the comment section that this was just a reenactment meant to be "relatable content," many users got heated over the skit.
Commenters sided with the worker in the video.
One person said: “Why do people have to be so mean and problematic?! They DON’T do returns!”
Another commented: "READ YOUR RECEIPTS PEOPLE!!! I'm not refunding you for an item that says 'item not returnable.'"
“I was an assistant manager at dollar tree I hated these type of people," someone said.
"Literally says at the bottom of the receipt lol."
Read More on The US Sun
Read More on The US Sun
If you want more Dollar Tree secrets, The U.S. Sun shared the reason why the company discontinues your favorite products.
A dollar store superfan gave the scoop explaining that the product inventory of these stores can be unpredictable at times.
ncG1vNJzZmivp6x7tbTEZqqupl6YvK57zKilnrFfa4BygpRxaGibpajBsLnEq2SfraKevLa%2FjKitnqpdmbytuMCrZK2qlZp6s7HTrqmnZaCkuaqv2Gg%3D